Info for Visitors
About the Netherlands and Maastricht
Entry Requirements into the Netherlands
Conference attendees are responsible for checking whether they require a visa to enter the Netherlands, and if so, how long the process will take: https://consular.mfaservices.nl/schengen-visa/schengen-advisor/UVKTSW/Advisor/Advisor/IntendedStay
There are currently no COVID related requirements for travellers visiting the Netherlands from within and outside the Schengen area, except for China. As requirements may change, please check for the latest information: https://www.government.nl/topics/coronavirus-covid-19/visiting-the-netherlands-from-abroad
Ensure coverage by your health insurance and/or travel insurance. Bring necessary documents on the trip. If you are a European citizen from within EU/EEA, a European Health Insurance Card (EHIC) gives you access to medically necessary, state-provided healthcare during a temporary stay in The Netherlands. Please note that the application review process and deliver of the EHIC card can take some time. For more information, please consult: https://ec.europa.eu/social/main.jsp?catId=559
Dutch is the official language in the Netherlands, but English is widely spoken. The official conference language is English. No translation/interpretation services will be offered.
The standard electrical voltage in the Netherlands is 230 volts AC, 50Hz. The electrical outlets in the Netherlands take two-pronged, round-pin plugs. We recommend that you purchase an adaptor for your electrical equipment prior to your arrival.
Tap water is safe to drink in Maastricht.
Average Temperature for August: 13 - 23 Celsius / 55 - 73 Farenheit. Even though it is summer we recommend bringing some wet-weather gear for the occasional rain shower.
The monetary unit is the Euro (EUR). If changing currency, it is recommended to request smaller value notes of €5 to €20, as it can be difficult to find establishments to take larger notes. It is advised against taking larger notes as problems regarding counterfeiting mean they are rarely accepted.
Major credit and debit cards (some restrictions apply to American Express and Diners) are accepted in shops, restaurants and hotels, but in some they are not; be sure to check before ordering. Cash can be withdrawn with your Visa, MasterCard, Maestro or Cirrus card at any ATM. Taxis do not accept card payments, so it is essential to have some local currency. If your country of residence is outside of The Netherlands, you may qualify for a sales-tax refund for purchases. You need to request a form for your refund at the shop when making you purchase.
ATMs & Credit Cards
ATMs are widely available throughout Maastricht and most are open 24 hours a day. Souvenir and clothing stores accept all major credit cards. However, grocery stores, cafes and some restaurants may only accept cash.
Some restaurants have cover charge (between 1-3 euros per person). Most people choose to round up to the nearest Euro after this as tip, but you can leave more for excellent services. Some restaurants also automatically apply a service charge on the bill, which can be around 10%; in which case you do not need to leave additional tip. These charges should be written on the menu or made clear before ordering. Tipping cab drivers is unusual, but appreciated if they have assisted with luggage. Most people prefer to round up to the closest Euro to avoid handling small change.
Should you need to see a doctor or a dentist, we recommend contacting your hotel’s reception desk, who will direct you to the medical professionals assigned to the hotel. If immediate medical attention is required, call the emergency services at 112. Emergency medical services (including transportation by ambulance) are not free and you will be billed for any services rendered.